Sportsnet+ told Canucks fans that they weren’t in Canada and couldn’t access the app, despite being very much in Canada
Article content
If you were trying to watch Friday night’s Vancouver Canucks vs. Philadelphia Flyers game on Sportnet’s Sportsnet+ streaming service but ran into an issue saying you weren’t allowed to access the feed, you weren’t alone.
Advertisement 2
Article content
Scores of Canucks fans reported the problem on social media, as their feed suddenly stopped and Sportsnet instead informed them that “Sportsnet+ is only supported in Canada. (error 15).”
Vancouver resident Simon Little said he got the message with about 10 minutes left in the third period and was very frustrated.
“It never came back,” he said.
Sure glad I’m paying hundreds of dollars for this Sportsnet subscription #canucks [image or embed] — Simon Little (@simonplittle.bsky.social) October 11, 2024 at 9:20 PM
A Sportsnet+ subscription costs more than $200 a year, he pointed out. He expected better service from the NHL’s Canadian streaming partner.
Article content
Advertisement 3
Article content
Advertisement 4
Article content
Advertisement 5
Article content
Advertisement 6
Article content
Glacier Media’s Daniel Wagner was attempting to access a replay on his computer in the actual building and couldn’t get access. The arena, Rogers Arena, is of course sponsored by the very company, Rogers, that owns Sportsnet.
Advertisement 7
Article content
As of late Friday, Sportsnet PR had not yet responded to a request for comment.
pjohnston@postmedia.com
Bookmark our website and support our journalism: Don’t miss the news you need to know — add VancouverSun.com and TheProvince.com to your bookmarks and sign up for our newsletters here.
You can also support our journalism by becoming a digital subscriber: For just $14 a month, you can get unlimited access to The Vancouver Sun, The Province, National Post and 13 other Canadian news sites. Support us by subscribing today: The Vancouver Sun | The Province.
Article content